More than 100,000 reports have been submitted to Verizon for service outages in several states, including Washington.
It’s unclear what has caused the outage but Verizon is aware of the issue and is working to solve it.
We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue.
— Verizon News (@VerizonNews) September 30, 2024
According to downdetector.com, more than 104,000 reports have been submitted in Chicago, Los Angeles, Seattle, Indianapolis and several other major cities. About 50% of reports are for mobile phone issues, and another 35% for no service.
CNET, an online media website, reported some Verizon users’ phones have been stuck in SOS mode, an emergency setting that allows for contacting and connecting with first responders but not regular friends, family or contacts.
According to CNET, T-Mobile and AT&T have confirmed that their respective networks are fine and that issues their respective users may be experiencing could be a result of trying to connect with a Verizon user who doesn’t have working service.
The CNET report said it’s unclear if the problems were related to Hurricane Helene, which hit the US over the weekend.
Source Agencies
