Chick-fil-A lost one loyal customer at the drop of a dime.
TikTok user Aylin Avci, who goes by @ _staylina on the social media app, alleged in a recent video that she was charged a bag fee for eating at Chick-fil-A.
“I placed a mobile order for french fries and a drink,” she said. “Why the f-ck did I get charged for the bag?”
In a two-minute clip with over 260,000 views, Avci unleashed her frustrations over the unexpected charge for her curbside order.
“You know what’s out of hand? Chick-fil-A… Count your f—king days,” she yelled. “I’m so over it.”
Avci attached an image of her receipt detailing the cost of her order and the 10-cent bag fee.
“Y’all start looking at your receipts. Try and see if you’re getting charged for your bags,” she suggested.
Although upset, the Philadelphia, Pennsylvania resident understands why stores charge for brown bags, but she is confused about fast food restaurants.
“This is food; what am I supposed to do… walk out holding it?” she sighed.
Chick-fil-A has not yet responded to The Post’s request for comment.
Another Pennsylvania woman experienced the same brown bag charge as Avci.
“I’m in P.A. too & have been charged bag fee multiple places & when I go to N.J. I have to pay for a paper bag,” she wrote underneath the video.
Another asked, “Do they ask if you want a bag, or do they just add on $$$?”
Avci replied, “They didn’t ask, just added it.”
However, according to Upper Merion Township, a Pennsylvania area, they don’t have to ask because the charge has been permitted since January 1, 2024.
Retail establishments can provide compliant paper and reusable bags for a fee of at least $0.10 per bag. However, the bag fee must be listed separately on the receipt.
Establishments were required to post signage alerting customers of the bag fee until July 1, 2024, but after that, it’s no longer necessary.
Despite her lack of awareness, Avci continued her rant about what other changes she should expect from Chick-fil-A.
“What’s next? You’re gonna charge me for the french fry container, you’re gonna charge me for the potatoes, you’re gonna charge me to park in your parking lot?” she asked.
The self-proclaimed “loyal Chick-fil-A eater” even called out the brand over claims that they changed their reward system.
“A few years ago, you guys changed your reward program on the app,” she said. “Now it takes me 100 f—king years just to earn a free drink.”
Many former CFA customers shared their grievances over the establishment.
“Chick-fil-A has gotten too expensive & quality has gone down,” commented one person.
“Hasn’t been hitting the same for me and it’s too expensive. We got the Bare nuggets and waffle fries from Costco at home baby!” wrote another.
“It’s like $65+ to feed me, my husband, and our three kids at CFA, and I don’t even get a meal; I only get a sandwich like that’s restaurant money, not fast food money,” quarreled a watcher.
Source Agencies